Coming soon
Jawab
AI customer service
Every customer deserves an answer.
Jawab is AI-powered customer service for Moroccan businesses: it answers your customers’ questions at any hour, in their language, and hands over to your teams when needed.
The problem
Your customers write everywhere, at any hour.
- 01
Unanswered messages
Outside business hours or at peak times, requests are left waiting.
- 02
Several languages
French, English, Arabic: your customers write in the language of their choice.
- 03
Repetitive questions
Your teams keep answering the same questions instead of handling real issues.
Designed for
Accurate answers, in the customer’s language.
Instant answers
Frequent questions get an immediate answer, day and night.
Multilingual
Designed to understand and reply in French, English and Arabic.
Your knowledge base
Jawab relies on your own content, offers and procedures.
Hand-over
Sensitive requests go to your teams, with full context.
On your channels
Where your customers already write to you.
Tracking and insight
Recurring topics, pending requests, answer quality.
How it works
- 01
Connect
Your channels and your content.
- 02
Answer
Jawab handles routine requests.
- 03
Hand over
Your teams take what matters.
- 04
Improve
Every exchange sharpens the answers.
Built for
- Shops and e-commerce sellers
- Branch networks and franchises
- Service operators
- Support and customer care teams
Jawab is coming very soon.
Receiving lots of customer requests? Tell us about your channels and we’ll include you in the first deployments.